Frequently Asked Questions
Frequently Asked Questions (FAQ)
1. What turbochargers do you offer?
At Turbo-Link, we supply a wide range of OE (Original Equipment) turbochargers for various vehicles, such as passenger cars, light commercial vehicles, and other applications. Our assortment includes turbos from various brands and for diverse engine types.
2. How can I place an order?
Placing an order is easy through our webshop. Find the right turbo by license plate number or article number, add the product to your cart, and complete the order through our secure payment environment. Do you need help? Our customer service is ready to assist you.
3. Do you ship internationally?
Yes, Turbo-Link ships worldwide. Whether you are in Europe or beyond, we ensure fast and reliable delivery of your order.
4. What is your return policy?
We have a 30-day return period for unused and undamaged products. If you wish to return a product, please contact our customer service so we can help you with the return procedure.
5. How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation with a track & trace code. With this code, you can track your package via the carrier's website.
6. What payment methods do you accept?
We accept various payment methods, including credit card (Visa, Mastercard, American Express), PayPal, and bank transfer.
7. How can I leave a product review?
A few days after your purchase, you will receive an email inviting you to leave a product review. Your opinion helps us and other customers make the right choice.
8. What should I do if I have a complaint?
Do you have a complaint about a product or the delivery? Please visit our contact page. We are happy to help you and do our best to resolve the issue as quickly as possible.
9. Can I get advice on which turbo I need?
Yes, of course. Our team is happy to help you find the right turbo for your vehicle. You can contact us via sales@turbolinkinternational.nl or by phone, and we will work together to find the best solution.
10. Do your turbochargers come with a warranty?
Yes, all our turbochargers come with a warranty. The exact warranty conditions may vary per product. This information can always be found with the respective product.
Can we help you with anything?
Send us an email via sales@turbolinkinternational.nl or contact us via the online chat on our website. We are happy to assist you.